Mercure Hatfield Oak Hotel - Hatfield (Hertfordshire)

ex. Hatfield Oak Hotel

Roehyde Way, Hatfield (Hertfordshire), United Kingdom, Al10 9afshow map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  128 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Overview

The excellent Mercure Hatfield Oak Hotel provides guests with free self parking, a baggage storage and a safety deposit box. The property opened in 2010 and features historical architecture.

This hotel is situated 24 km away from Whipsnade Zoo. Mercure Hatfield Oak Hotel lies within a 30-minute walk from the center of Hatfield.

Shoppers will find a market and shops within a few minutes of the hotel.

The hotel enjoys a convenient location within 25 minutes' drive from London Luton airport.

Rooms

Mercure Hatfield Oak Hotel welcomes guests to take advantage of satellite TV, high-speed internet, a Nespresso coffee machine, a sofa and a work desk supplied in the rooms. Mercure Hatfield Oak Hotel offers bathrooms fitted with a bathtub, a shower and free toiletries.

Eat & Drink

The dining options include an extensive buffet breakfast served daily. Guests can relax in the snack bar serving hot and cold drinks. Harrier treats guests with British meals and lies within 500 meters from the property.

A full breakfast is served at affordable prices. 

Services

There are such business facilities as a business center, secretarial services and a meeting room on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   76.

+ More- Less
Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Breakfast room

Laundry
TV

Flat-screen TV

Elevator

Lift

Services

  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Shoe shine service

Dining

  • Breakfast room
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots

Room view

  • City view

Room features

  • Air conditioning
  • Free in-room safe
  • Connecting rooms
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
+ More- Less
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 3. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
Getting around
Airports
London Luton (LTN)10.4 mi
Northolt (NHT)15.4 mi
Underground
Watford High Street9.1 mi
Bus
Bus stop400 ft
+ More- Less
Reviews
7.4
Very goodBased on  128  reviews

Rating by category:

5.3
Rooms
7.0
Service
8.0
Location
  • 7.4
    Very good

    Staff were helpful and freindly. No issues when asked for information.

  • 5.8
    Guest rating

    Proximity to venue we attended

  • 6.6
    Good

    The reception were attentive, the room was spacious, clean and comfortable.

    The restaurant food was mediocre and overpriced. Breakfast was a complete disaster- no food out on the buffet and one item brought out a time so everything se was cold. Staff running around like headless chickens and by far the worst breakfast experience I've ever had. Opted for breakfast in the room the next day to avoid the chaos arrived without toast or tea/coffee and was charged £5 each extra despite the menu stating there was a £3.50 pp charge. This spoilt the experience for us.

  • 7.4
    Very good

    Large car park, friendly staff and good selection of breakfast food.

  • 5.8
    Guest rating

    Reception staff very attentive and extremely helpful. Room comforatble and adequate for our needs.

    The breakfast was totally disorganised. They obviously couldn't cope with the numebr o people wanting breakfast at the same time we did. We were told to wait while tables were cleaned but when others who just sat at dirty tables were served first. The food also ran out on the buffet.

  • 7.0
    Very good

    Clean rooms and friendly staff

    Restaurant is too small and couldn't cope when full (at breakfast)

  • 7.8
    Fabulous

    Bar area and restaurant

    Not quite as clean and tidy as it could be.

  • 5.8
    Guest rating

    On arrival the man on reception was very rude and quite unhelpful, he hadn't got all our party booked in as bookin.com hadn't updated there infovwith them and only I had my iPhone with the booking details he didn't believe me. Also on arrival @ 21.15 we where told theg where to busy and we couldn't order any food even though the restaurant didn't close until 10pm. Over all not impressed.

  • 7.0
    Very good

    the staff where helpfull room clean and tidy

    the price as it was a last minet booking

  • 7.4
    Very good

    Very clean with some good food. Really close to the Forum and Hertfordshire University.

  • 10.0
    Exceptional

    friendly and helpful staff and good food and also good location for me. The sea bass was excellent

    no problems

  • 7.4
    Very good

    was advised a late bar for residents but this was not available.

  • 8.2
    Fabulous

    The rooms were very clean, tidy, well equipped and the beds were comfortable. The staff were friendly and helpful.

    There were no lifts and you have to walk a long way to get to the rooms. It was difficult to find the way to reception from the room as the corridors all looked the same and signs were limited.

  • 9.6
    Exceptional

    Easy to find from A1. We were able to check in in goog time and everything was clean and well presented

  • 7.4
    Very good

    The price/quality ratio was very good and the hotel provided everything basic a young traveller could need. The hotel bar nice and its staff very friendly.

    There were issues with the wifi which was described as 'free' when booking the hotel. In reality the wifi is free up to 1MB/day which was hardly enough for e.g. keeping an online travel log (uploading pictures and videos). A 24h limitless wifi cost £5. Additionally, the cleaning staff tended to knock on the door at around 9.00 o'clock which was quite early.

+ More- Less
Highlights
7
Very goodBased on  128 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 3. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London Luton (LTN)10.4 mi
Northolt (NHT)15.4 mi
Underground
Watford High Street9.1 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room